Cabinet received and considered Minute OSC21/44 arising from the meeting of the Overview and Scrutiny Committee (OSC) held on 24 January 2021 that had considered the Key Performance Indicators (KPIs) for 2022/23.  Managing performance to deliver the best possible outcomes within the resources available was a core function for the Council.  Therefore, annually the Council selected a small set of KPIs and agreed their target levels of performance for the next financial year.  In turn, they would be quarterly reported to, monitored and scrutinised by the OSC with any recommendations being forwarded to Cabinet for consideration.

The KPIs focused on key outcomes within the Corporate Plan and the impact of both the local economy and efficient delivery of key services to Rother’s residents, within the Council’s resources.  Fourteen KPIs were proposed for 2022/23 and would be reported within five themed areas, namely:

·        Housing and Communities (four indicators)

·        Finance Performance (three indicators)

·        Economic Development and Poverty (three indicators)

·        Environment (two indicators)

·        Planning (two indicators)

Other KPIs that were exceeding or significantly missing their target would be reported to the OSC by exception.

The Environment Strategy 2020-2030 set out the activities and actions that were to be undertaken in response to the Council’s Climate Emergency Declaration in 2019.  On 10 January 2022, it was agreed that the performance of the organisational carbon reduction programme should be the remit of the Climate Change Steering Group.  It was noted that performance against the baseline would probably only be updated annually.  The OSC would be kept abreast of performance.

Cabinet approved the KPIs and targets and were satisfied that these provided an adequate review of the Council’s key performance areas. 

RESOLVED: That the following Key Performance Indicators for 2022/23 and their performance targets be approved and reviewed by the Overview and Scrutiny Committee:

1)     Housing and Communities

·        Number of households in Temporary Accommodation: Target 60

·        Number of households on the Housing Register: Target 1,200

·        Number of affordable homes delivered (gross): Target 106 (supply) and 121 (local)

·        Number of prevented homelessness: Target to be confirmed

2)    Financial Performance

·        Asset Income Total: Target £1,850,000

·        Property Investment Income: Target to be confirmed

·        Cost of Temporary Accommodation: Target to be confirmed

3)     Economic Development and Poverty

·        Number of Council Tax Reduction Claimants: Target: 6,960 (3,919 working age, 3,041 pensionable age)

·        Council Tax Collection Rates: Target: 98.30%

·        Business Rates Collection Rates: Target: 98.00%

4)    Environment

·        Waste re-used, composted and recycled: Target: 52%

·        Carbon Baseline: Target to be confirmed

5)     Planning

·        Major Applications: weeks to process: Target: 13 weeks

·        Minor Applications: weeks to process: Target: 8 weeks