Cabinet considered the report of the Head of Acquisitions, Transformation and Regeneration which gave details of the proposed Key Performance Targets for 2021/22.  Managing performance to deliver the best possible outcomes within the resources available was a core function for the Council.  Therefore, annually the Council selected a small set of Key Performance Indicators (KPIs) and agreed their target levels of performance for the next financial year.  In turn, they would be quarterly reported to, monitored and scrutinised by the Overview and Scrutiny Committee (OSC) with any recommendations being forwarded to Cabinet for consideration.

Eleven KPIs as detailed at Appendix A to the report were proposed for 2021/22 and would be reported within four themed areas, namely:

Ø  Housing and Homelessness (five indicators)

Ø  Economic Development and Poverty (three indicators)

Ø  Waste Collection (one indicator)

Ø  Additional Income (two indicators)

Other KPIs that were exceeding or significantly missing their target would be reported to the OSC by exception.  The OSC were invited to consider and suggest any additional KPIs for monitoring, bearing in mind the impact this would have on staff time to collect and provide commentary on. 

The KPIs focused on key outcomes within the emerging Corporate Plan.  A Corporate Programme Board would be established to monitor the Council’s service plans and a twice annual report would be presented to the OSC to provide an update on activity and target completion.

The Environment Strategy 2020-2030 set out the activities and actions that were to be undertaken in response to the Council’s Climate Emergency Declaration in 2019.  Net carbon footprint for both the district and the Council would be KPIs in future years.  By March 2022, it was anticipated that a baseline exercise and measurement model would be established and completed for inclusion within the KPIs set for the 2022/23 financial year; this work would be carried out alongside ongoing work to progress the strategy.  The Lead Member for environment hoped that this could be achieved sooner than March 2022, particularly following the adoption of the agreed Corporate Plan anticipated for May this year, that was currently out for consultation.

Cabinet approved the KPIs and targets and were satisfied that these provided an adequate review of the Council’s key performance areas. 

RESOLVED:  That the following Key Performance Indicators for 2021/22 and their performance targets be approved and reviewed by the Overview and Scrutiny Committee:

1)    Housing and Communities

Ø  Number of households in Temporary Accommodation – Target: 60

Ø  Average length of stay in Temporary Accommodation – Target: 15 weeks

Ø  Number of households on the Housing Register – Target: 1,200

Ø  Net additional homes built in the district – Target: 301 (supply), 484 (local plan)

Ø  Number of affordable homes delivered (gross) – Target: 106 (supply), 121 (local plan)

2)    Economic Development and Poverty

Ø  Number of Council Tax Reduction Claimants – Target: 6,000

Ø  Council Tax Collection Rates – Target: 98.50%

Ø  Business Rates Collection Rates – Target: 98.2%

3)    Waste Collection

Ø  Waste re-used, composted and recycled  ...  view the full minutes text for item 110